Metronome experienced a minor incident on September 12, 2026 affecting Overall and Data Export and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 11, 2026, 11:22 PM UTC
Status: Investigating We are investigating elevated API errors. Affected components Overall (Partial outage) Alerts (Partial outage) Data Export (Partial outage)
- monitoring Sep 11, 2026, 11:43 PM UTC
Status: Monitoring We have mitigated the API error rates and are monitoring recovery. Affected components Overall (Degraded performance) Alerts (Degraded performance) Data Export (Partial outage)
- monitoring Sep 11, 2026, 11:52 PM UTC
Status: Monitoring API error rates and other systems are showing normal/healthy metrics. Our team continues to monitor to ensure ongoing recovery, but as of now we believe the impact has been mitigated. Affected components Overall (Operational) Alerts (Operational) Data Export (Operational)
- resolved Sep 12, 2026, 01:37 AM UTC
Status: Resolved API error rates are now stable. Affected components Alerts (Operational) Data Export (Operational) Overall (Operational)