MetaMap incident

[Incident] Colombian National Police Government Check

MetaMap experienced a critical incident on July 4, 2026 affecting Colombia - National Police, lasting 16d 15h. The incident has been resolved; the full update timeline is below.

Started: Jul 04, 2026, 03:56 PM UTC
Resolved: Jul 21, 2026, 07:17 AM UTC
Duration: 16d 15h
Detected by Pingoru: Jul 04, 2026, 03:56 PM UTC

Affected components

Colombia - National Police

Update timeline

investigating Jul 04, 2026, 03:56 PM UTC

The Colombian National Police database is showing a degraded performance, the verifications are not being processed as expected. As soon as the service is back to 100% again, we will inform you here. [ES]: La base de datos de la Policia Nacional de Colombia está mostrando una performance degradada, las verificaciones no están siendo procesadas como esperado. Tan pronto el servicio vuelva a estar al 100%, los informaremos por aquí. [PT]: A base de dados da Polícia Nacional Colombiana apresenta um desempenho degradado, as verificações não estão sendo processadas como esperado. Assim que o serviço voltar a 100%, nós o informaremos aquí.
resolved Jul 21, 2026, 07:17 AM UTC

[EN]: The Colombian National Police database has started to stabilise again, and the verifications are being processed correctly. [ES]: La base de datos de la Policía Nacional de Colombia ha comenzado a estabilizarse de nuevo, y las verificaciones se están procesando correctamente. [PT]: A base de dados do National Police de Colombia esta se tornando estável novamente, e as verificações estão sendo processadas corretamente.