Meta incident

Marketing Messages API for WhatsApp: Low disruptions

Resolved after 5 hours 22 minutes, affecting WhatsApp Business Platform — Marketing Messages API for WhatsApp, on November 9, 2026.

resolved Nov 09, 2026, 11:37 PM UTC

We have recovered from an earlier outage impacting Marketing Messages API for WhatsApp, and services have now been restored. We apologize for any inconvenience that this may have caused.

Started
Nov 09, 2026, 06:15 PM UTC
Resolved
Nov 09, 2026, 11:37 PM UTC
Duration
5h 22m
Detected by Pingoru
Nov 09, 2026, 06:15 PM UTC

Affected components

WhatsApp Business Platform — Marketing Messages API for WhatsApp

Update timeline

  1. investigating Nov 09, 2026, 06:15 PM UTC

    We are currently experiencing low disruptions impacting sending messages on WhatsApp Cloud API and Marketing Messages API for WhatsApp. This issue started at 10:15 AM PST on November 9, 2026. Our engineering teams are investigating the issue. We will provide another update soon if additional information is available.

  2. resolved Nov 09, 2026, 11:37 PM UTC

    We have recovered from an earlier outage impacting Marketing Messages API for WhatsApp, and services have now been restored. We apologize for any inconvenience that this may have caused.

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