Resolved after 2 days 15 hours, affecting WhatsApp Business Platform — Marketing Messages API for WhatsApp, on October 11, 2025.
The issue impacting webhook delivery on the Marketing Message Lite API has been fully resolved as of 02:30 AM GMT+1. All systems are now operating normally.
Affected components
Update timeline
- resolved Oct 11, 2025, 10:20 AM UTC
We have recovered from an earlier outage impacting MMLite API, and services have now been restored. We apologize for any inconvenience that this may have caused.
- investigating Oct 13, 2025, 11:09 AM UTC
The fix for the high disruptions impacting webhook delivery on the Marketing Message Lite API has been deployed and the majority of partners are now fully operational. However, we are aware that a small number of partners may still be experiencing issues. Our team is actively monitoring the situation and working with affected partners to ensure full resolution. We appreciate your continued patience and will provide further updates as needed.
- resolved Oct 14, 2025, 01:30 AM UTC
The issue impacting webhook delivery on the Marketing Message Lite API has been fully resolved as of 02:30 AM GMT+1. All systems are now operating normally.
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