Resolved after 1 hour 13 minutes, affecting WhatsApp Business Platform — Coexistence - Onboarding, on April 20, 2026.
We have recovered from an earlier outage impacting Coexistence - Onboarding, and services have now been restored. We apologize for any inconvenience that this may have caused.
Affected components
Update timeline
- investigating Apr 20, 2026, 04:00 PM UTC
We are currently experiencing medium disruptions impacting onboarding on COEX. This issue started at 9:00 AM PST. Our engineering teams are investigating the issue. We will provide another update within 6 hours or sooner if additional information is available.
- resolved Apr 20, 2026, 05:13 PM UTC
We have recovered from an earlier outage impacting Coexistence - Onboarding, and services have now been restored. We apologize for any inconvenience that this may have caused.
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