MessageBird incident

List View Pages Loading Issues

Major Resolved View vendor source →

MessageBird experienced a major incident on July 22, 2025 affecting Campaigns - Europe and Campaigns - US (West) and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 08:31 AM UTC
Resolved
Jul 22, 2025, 09:01 AM UTC
Duration
29m
Detected by Pingoru
Jul 22, 2025, 08:31 AM UTC

Affected components

Campaigns - EuropeCampaigns - US (West)Campaigns - Asia (India)Flows - EuropeFlows - US (West)Flows - Asia (India)Journey - EuropeJourney - US (West)Journey - Asia (India)

Update timeline

  1. identified Jul 22, 2025, 08:31 AM UTC

    We are currently experiencing issues with list view pages across multiple areas including campaigns, journeys, and other sections. These pages may appear stuck on loading and eventually display a 500 error. We have identified the root cause and are currently deploying a fix. We will provide an update within the next 15 minutes.

  2. resolved Jul 22, 2025, 09:01 AM UTC

    We have deployed the fix and all list view pages have been restored. Campaigns, journeys, and other section views are now loading normally.