MeridianLink incident

DecisionLender 4 Production Connectivity Issue

Major Resolved View vendor source →

MeridianLink experienced a major incident on February 5, 2026 affecting DecisionLender4 App Operational Status, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2026, 03:21 PM UTC
Resolved
Feb 05, 2026, 07:27 PM UTC
Duration
4h 5m
Detected by Pingoru
Feb 05, 2026, 03:21 PM UTC

Affected components

DecisionLender4 App Operational Status

Update timeline

  1. investigating Feb 05, 2026, 03:21 PM UTC

    We are currently experiencing an issue with DL4 Production resulting in a 504 Gateway Time‑Out error.

  2. monitoring Feb 05, 2026, 03:49 PM UTC

    An update has been completed, and servers appear to be healthy now. We are continuing to monitor. If you are still experiencing issues please reach out to the Support team. Thanks,

  3. investigating Feb 05, 2026, 07:27 PM UTC

    We are continuing to investigate this issue.

  4. resolved Feb 05, 2026, 07:27 PM UTC

    This incident has been resolved.