MeridianLink incident

MeridianLink Mortgage - Error When Saving Workflow Drafts

Notice Resolved View vendor source →

MeridianLink experienced a notice incident on May 20, 2026 affecting Mortgage App LOS, lasting 22h 34m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 06:09 PM UTC
Resolved
May 21, 2026, 04:43 PM UTC
Duration
22h 34m
Detected by Pingoru
May 20, 2026, 06:09 PM UTC

Affected components

Mortgage App LOS

Update timeline

  1. identified May 20, 2026, 06:09 PM UTC

    Following a system update released on May 19, users are encountering errors when attempting to create or save drafts in the Workflow Configuration tool. The error references HMDA-related data fields (e.g., sHmdaIncome) and prevents workflow changes from being saved. Our engineering team is actively working on a targeted data correction that will update the affected workflow records to align with the new field types. This fix does not require a full software release and can be applied directly. No previously saved loan data is affected — this is limited to the workflow configuration tool. As soon as we have more information, we will update you here.

  2. identified May 21, 2026, 10:08 AM UTC

    Development is working on a fix for this issue. As soon as we have more information, we will update you here.

  3. resolved May 21, 2026, 04:43 PM UTC

    This issue was resolved with a hot fix the night of 5/20/26.