Mergify experienced a major incident on September 2, 2026 affecting Engine, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Engine
Update timeline
- identified Sep 02, 2026, 06:12 PM UTC
Our GitHub event processing is running behind for some customers which cause unexpected latency latency in our Workflow Automation and Merge Queue pickup.
- monitoring Sep 02, 2026, 07:21 PM UTC
The GitHub events automatically recovered. 98% of impacted users already fully recovered. The GitHub events backlog continue to decreased for remaining users.
- monitoring Sep 02, 2026, 08:34 PM UTC
The backlog recovered for almost all users. We are still monitoring the situation.
- resolved Sep 02, 2026, 09:20 PM UTC
The GitHub events backlog have fully recovered