Resolved after 2 hours 18 minutes, affecting Analytics Dashboard and Data Pipeline, on June 21, 2022.
The incident has been resolved. We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Jun 21, 2022, 06:55 AM UTC
Some users are experiencing login issues. We are working hard to resolve this issue as soon as possible. We hope to update you with an ETA shortly
- identified Jun 21, 2022, 07:17 AM UTC
We have isolated the issue to the network connectivity between AWS Cloudfront and our application load balancer.
- monitoring Jun 21, 2022, 07:24 AM UTC
The issue has been resolved, and we are monitoring the network.
- monitoring Jun 21, 2022, 07:25 AM UTC
We are continuing to monitor for any further issues.
- identified Jun 21, 2022, 07:31 AM UTC
We are still experiencing intermittent network connectivity issues - our engineers are investigating. At this time, we believe the issues are related to the following Cloudflare incident: https://www.cloudflarestatus.com/incidents/xvs51y9qs9dj
- monitoring Jun 21, 2022, 07:39 AM UTC
The incident has been resolved. We are continuing to monitor for any further issues.
- resolved Jun 21, 2022, 09:14 AM UTC
This incident has been resolved.
Your product runs on more than MerchantSpring
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services