MerchantSpring incident

Database maintenance

Minor Vendor's status page →

Resolved after 26 minutes, affecting Analytics Dashboard, on May 29, 2023.

identified May 29, 2023, 01:42 AM UTC

We are continuing to work on a fix for this issue.

Started
May 29, 2023, 01:21 AM UTC
Resolved
May 29, 2023, 01:48 AM UTC
Duration
26m
Detected by Pingoru
May 29, 2023, 01:21 AM UTC

Affected components

Analytics Dashboard

Update timeline

  1. identified May 29, 2023, 01:21 AM UTC

    We are currently upgrading our database service. You may experience difficulty accessing the platform while this is undergoing. We expect this to be complete in one to two hours.

  2. identified May 29, 2023, 01:21 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 29, 2023, 01:42 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved May 29, 2023, 01:48 AM UTC

    Maintenance has completed.

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