Resolved after 13 hours, affecting Analytics Dashboard, on May 15, 2024.
We are continuing to monitor for any further issues.
Affected components
Analytics Dashboard
Update timeline
- investigating May 15, 2024, 09:47 AM UTC
We are currently experiencing connectivity issues to one of our databases, which is affecting users' ability to see their dashboards. We are working with our database provider to provide a fix as soon as possible.
- investigating May 15, 2024, 10:12 AM UTC
We are continuing to investigate this issue.
- monitoring May 15, 2024, 10:27 AM UTC
A temporary fix has been applied and we are monitoring the situation. Some dashboard widgets may load slowly as changes propagate through our system.
- monitoring May 15, 2024, 11:20 AM UTC
We are continuing to monitor for any further issues.
- resolved May 15, 2024, 10:47 PM UTC
This incident has been resolved.
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