Resolved after 19 hours 7 minutes, affecting Data Pipeline, on January 26, 2025.
The missing sales data issue has now been resolved. Our team has successfully processed the backlog of orders, and all data should now be up-to-date and reflected accurately. Thank you for your patience while we worked through this!
Affected components
Update timeline
- investigating Jan 26, 2025, 09:10 PM UTC
We are currently experiencing a minor issue where some sales data may not be displayed correctly for Amazon 3P channels. We are currently investigating the issue. We understand the importance of accurate and timely data for your business operations and are working to address the issue promptly. Thank you for your patience and understanding. We will provide updates as new information becomes available. For any urgent concerns, our support team is available to assist.
- identified Jan 26, 2025, 11:27 PM UTC
This issue is now being addressed. We’re currently working through a fairly large backlog due to a few days’ worth of orders that need processing.
- resolved Jan 27, 2025, 04:17 PM UTC
The missing sales data issue has now been resolved. Our team has successfully processed the backlog of orders, and all data should now be up-to-date and reflected accurately. Thank you for your patience while we worked through this!
Your product runs on more than MerchantSpring
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services