Resolved after 20 days 11 hours, affecting Analytics Dashboard and Data Pipeline, on November 18, 2025.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Nov 18, 2025, 03:43 PM UTC
One of our core database providers is experiencing an outage, which is impacting our application’s ability to deliver data. This is an external issue, and we are actively working with the provider to expedite their resolution. We sincerely apologize for this disruption and assure you we are doing everything possible to resolve it swiftly. We will share updates as the situation progresses. Thank you for your understanding and support during this time.
- investigating Nov 18, 2025, 03:49 PM UTC
We are continuing to investigate this issue.
- resolved Dec 09, 2025, 03:43 AM UTC
This incident has been resolved on Dec 1st.
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