Mercatus incident

Document Management is partially disrupted for the customers hosted in EU region. Our team is working on fixing it ASAP.

Resolved after 6 hours 8 minutes, on May 7, 2017.

monitoring May 07, 2017, 10:20 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 07, 2017, 07:47 AM UTC
Resolved
May 07, 2017, 01:56 PM UTC
Duration
6h 8m
Detected by Pingoru
May 07, 2017, 07:47 AM UTC

Update timeline

  1. investigating May 07, 2017, 07:47 AM UTC

    We are currently investigating this issue.

  2. identified May 07, 2017, 10:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 07, 2017, 10:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 07, 2017, 01:56 PM UTC

    This incident has been resolved.

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