Mercatus incident

Document Management may be disrupted for the customers hosted in US and EU regions.

Major Vendor's status page →

Resolved after 43 minutes, affecting Document Management, on April 3, 2019.

resolved Apr 03, 2019, 06:13 PM UTC

We have identified an issue with Box.com and they have identified and resolved the issue.

Started
Apr 03, 2019, 05:29 PM UTC
Resolved
Apr 03, 2019, 06:13 PM UTC
Duration
43m
Detected by Pingoru
Apr 03, 2019, 05:29 PM UTC

Affected components

Document Management

Update timeline

  1. investigating Apr 03, 2019, 05:29 PM UTC

    We are currently investigating an issue with our Document Management system.

  2. resolved Apr 03, 2019, 06:13 PM UTC

    We have identified an issue with Box.com and they have identified and resolved the issue.

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