Mercatus incident
Legacy Analytics users are experiencing issues executing manual data refresh.
Resolved after 21 hours 42 minutes, affecting Analytics, on April 25, 2022.
We have identified an issue in which clients on the Mercatus legacy analytics solution are not able to access the update analytics UI. We have found the cause and are issuing a patch to resolve the matter. Automated data refreshes will continue to execute, and only manual updates are impacted. Clients on the Mercatus modern analytics interface are not impacted by this issues.
Affected components
Update timeline
- identified Apr 25, 2022, 01:20 PM UTC
We have identified an issue in which clients on the Mercatus legacy analytics solution are not able to access the update analytics UI. We have found the cause and are issuing a patch to resolve the matter. Automated data refreshes will continue to execute, and only manual updates are impacted. Clients on the Mercatus modern analytics interface are not impacted by this issues.
- resolved Apr 26, 2022, 11:03 AM UTC
This incident has been resolved.
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