Mercari experienced a minor incident on September 15, 2024 affecting Rating, lasting 20h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Rating
Update timeline
- investigating Sep 15, 2024, 05:50 AM UTC
Beginning September 13, Mercari had trouble auto-rating some orders that had been delivered to buyers more than 3 days prior. The issue has been resolved, and orders will be auto-rated over the next 24 hours. In case you have an outstanding support ticket about rating problems, we will close the ticket.
- resolved Sep 16, 2024, 01:52 AM UTC
This incident has been resolved.