Mercari incident

Service is currently unavailable

Critical Resolved View vendor source →

Mercari experienced a critical incident on September 16, 2024 affecting Mobile Apps and Web site, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 01:18 PM UTC
Resolved
Sep 16, 2024, 04:50 PM UTC
Duration
3h 32m
Detected by Pingoru
Sep 16, 2024, 01:18 PM UTC

Affected components

Mobile AppsWeb site

Update timeline

  1. investigating Sep 16, 2024, 01:18 PM UTC

    Service is currently unavailable - we're investigating the cause and working to restore functionality as quickly as possible.

  2. investigating Sep 16, 2024, 03:30 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 16, 2024, 04:50 PM UTC

    This incident has been resolved.