Mercari incident

Due to the overwhelming volume of support inquiries related to Shipping from Hurricane Helene, our average response time right now is about 48 hours. We appreciate your patience and please do not create another inquiry for the same issue.

Minor Resolved View vendor source →

Mercari experienced a minor incident on September 12, 2024 affecting Shipping, lasting 69d 21h. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2024, 01:03 AM UTC
Resolved
Nov 20, 2024, 11:00 PM UTC
Duration
69d 21h
Detected by Pingoru
Sep 12, 2024, 01:03 AM UTC

Affected components

Shipping

Update timeline

  1. monitoring Sep 12, 2024, 01:03 AM UTC

    Delays and disruptions can be expected for inbound and outbound shipments across portions of impacted area across Southern eastern U.S due to the Hurricane We appreciate your patience when receiving, shipping, or rating your orders. Please see latest status below: USPS: https://about.usps.com/newsroom/service-alerts/residential/welcome.htm FedEx: https://www.fedex.com/en-us/service-alerts.html UPS: https://www.ups.com/us/en/service-alerts.page

  2. resolved Nov 20, 2024, 11:00 PM UTC

    This incident has been resolved.