Mercari incident

Problems generating QR Code for UPS shipping labels

Notice Resolved View vendor source →

Mercari experienced a notice incident on January 29, 2025 affecting Shipping, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2025, 04:10 AM UTC
Resolved
Jan 29, 2025, 05:19 AM UTC
Duration
1h 8m
Detected by Pingoru
Jan 29, 2025, 04:10 AM UTC

Affected components

Shipping

Update timeline

  1. investigating Jan 29, 2025, 04:10 AM UTC

    Sellers may see errors when viewing the QR code used to print UPS shipping labels at The UPS Store. As a workaround, you may print the regular shipping label from your own printer. We'll share an update as soon as the problem is resolved.

  2. resolved Jan 29, 2025, 05:19 AM UTC

    This incident has been resolved.