Mercari incident

Label creation is experiencing issues

Notice Resolved View vendor source →

Mercari experienced a notice incident on March 13, 2025 affecting Shipping, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2025, 04:22 PM UTC
Resolved
Mar 13, 2025, 05:55 PM UTC
Duration
1h 33m
Detected by Pingoru
Mar 13, 2025, 04:22 PM UTC

Affected components

Shipping

Update timeline

  1. investigating Mar 13, 2025, 04:22 PM UTC

    We're currently experiencing delays with label creation and are actively investigating the cause. We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.

  2. monitoring Mar 13, 2025, 05:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 13, 2025, 05:55 PM UTC

    This incident has been resolved.