Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions

Resolved after 32 minutes, affecting Colombia, on September 1, 2026.

identified Sep 01, 2026, 04:32 AM UTC

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Started
Sep 01, 2026, 04:32 AM UTC
Resolved
Sep 01, 2026, 05:05 AM UTC
Duration
32m
Detected by Pingoru
Sep 01, 2026, 04:32 AM UTC

Affected components

Colombia

Update timeline

  1. identified Sep 01, 2026, 04:32 AM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved Sep 01, 2026, 05:05 AM UTC

    This incident has been resolved.

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