Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions

Resolved after 34 minutes, affecting Colombia, on August 21, 2026.

identified Aug 21, 2026, 06:22 AM UTC

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Started
Aug 21, 2026, 06:22 AM UTC
Resolved
Aug 21, 2026, 06:57 AM UTC
Duration
34m
Detected by Pingoru
Aug 21, 2026, 06:22 AM UTC

Affected components

Colombia

Update timeline

  1. identified Aug 21, 2026, 06:22 AM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved Aug 21, 2026, 06:57 AM UTC

    This incident has been resolved.

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