Mercado Pago incident

COLOMBIA – Efecty Payment Disruption

Resolved after 12 hours 7 minutes, affecting Colombia, on August 4, 2026.

resolved Aug 04, 2026, 01:03 PM UTC

This incident has been resolved. Efecty payments in Colombia are operating normally.

Started
Aug 04, 2026, 12:56 AM UTC
Resolved
Aug 04, 2026, 01:03 PM UTC
Duration
12h 7m
Detected by Pingoru
Aug 04, 2026, 12:56 AM UTC

Affected components

Colombia

Update timeline

  1. identified Aug 04, 2026, 12:56 AM UTC

    We are investigating issues with Efecty payments in Colombia. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.

  2. resolved Aug 04, 2026, 01:03 PM UTC

    This incident has been resolved. Efecty payments in Colombia are operating normally.

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