Mercado Pago incident
COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions
Mercado Pago experienced a major incident on April 28, 2026 affecting Payment Processing, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Processing
Update timeline
- identified Apr 28, 2026, 05:42 AM UTC
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
- resolved Apr 28, 2026, 05:57 AM UTC
This incident has been resolved.