Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions

Resolved after 2 hours 29 minutes, affecting Colombia, on July 12, 2026.

identified Jul 12, 2026, 08:32 AM UTC

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Started
Jul 12, 2026, 08:32 AM UTC
Resolved
Jul 12, 2026, 11:02 AM UTC
Duration
2h 29m
Detected by Pingoru
Jul 12, 2026, 08:32 AM UTC

Affected components

Colombia

Update timeline

  1. identified Jul 12, 2026, 08:32 AM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved Jul 12, 2026, 11:02 AM UTC

    This incident has been resolved.

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