Mercado Pago incident

ALL SITES - Order API: Service Disruption

Resolved after 32 minutes, affecting Orders and All Sites, on July 10, 2026.

identified Jul 10, 2026, 04:30 PM UTC

We are investigating issues affecting order processing through the Order API. Until we find the root cause, you might experience delays or failures when creating or managing orders. We will update as soon as possible.

Started
Jul 10, 2026, 04:30 PM UTC
Resolved
Jul 10, 2026, 05:02 PM UTC
Duration
32m
Detected by Pingoru
Jul 10, 2026, 04:30 PM UTC

Affected components

OrdersAll Sites

Update timeline

  1. identified Jul 10, 2026, 04:30 PM UTC

    We are investigating issues affecting order processing through the Order API. Until we find the root cause, you might experience delays or failures when creating or managing orders. We will update as soon as possible.

  2. resolved Jul 10, 2026, 05:02 PM UTC

    This incident has been resolved. Order processing is operating normally.

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