Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions

Resolved after 2 hours 13 minutes, affecting Colombia, on July 6, 2026.

identified Jul 06, 2026, 01:44 AM UTC

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Started
Jul 06, 2026, 01:44 AM UTC
Resolved
Jul 06, 2026, 03:58 AM UTC
Duration
2h 13m
Detected by Pingoru
Jul 06, 2026, 01:44 AM UTC

Affected components

Colombia

Update timeline

  1. identified Jul 06, 2026, 01:44 AM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved Jul 06, 2026, 03:58 AM UTC

    This incident has been resolved.

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