Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions

Resolved after 18 minutes, affecting Colombia, on July 4, 2026.

identified Jul 04, 2026, 02:58 AM UTC

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Started
Jul 04, 2026, 02:58 AM UTC
Resolved
Jul 04, 2026, 03:16 AM UTC
Duration
18m
Detected by Pingoru
Jul 04, 2026, 02:58 AM UTC

Affected components

Colombia

Update timeline

  1. identified Jul 04, 2026, 02:58 AM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved Jul 04, 2026, 03:16 AM UTC

    This incident has been resolved.

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