Mercado Pago incident

[Mexico] - Point: Decrease in Approved Payments

Resolved after 5 minutes, affecting Point and Mexico, on June 25, 2026.

identified Jun 25, 2026, 02:49 AM UTC

We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

Started
Jun 25, 2026, 02:49 AM UTC
Resolved
Jun 25, 2026, 02:54 AM UTC
Duration
5m
Detected by Pingoru
Jun 25, 2026, 02:49 AM UTC

Affected components

PointMexico

Update timeline

  1. identified Jun 25, 2026, 02:49 AM UTC

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

  2. resolved Jun 25, 2026, 02:54 AM UTC

    This incident has been resolved. Point payment approval is operating normally.

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