Mercado Pago incident

[Mexico] - Point: Decrease in Approved Payments

Major Resolved View vendor source →

Mercado Pago experienced a major incident on June 25, 2026 affecting Point and Mexico, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 02:16 AM UTC
Resolved
Jun 25, 2026, 02:40 AM UTC
Duration
24m
Detected by Pingoru
Jun 25, 2026, 02:16 AM UTC

Affected components

PointMexico

Update timeline

  1. identified Jun 25, 2026, 02:16 AM UTC

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

  2. resolved Jun 25, 2026, 02:40 AM UTC

    This incident has been resolved. Point payment approval is operating normally.