Mercado Pago incident

[Chile] - Point: Decrease in Approved Payments

Major Resolved View vendor source →

Mercado Pago experienced a major incident on June 23, 2026 affecting Point and Chile, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 12:06 PM UTC
Resolved
Jun 23, 2026, 12:16 PM UTC
Duration
9m
Detected by Pingoru
Jun 23, 2026, 12:06 PM UTC

Affected components

PointChile

Update timeline

  1. identified Jun 23, 2026, 12:06 PM UTC

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

  2. resolved Jun 23, 2026, 12:16 PM UTC

    This incident has been resolved. Point payment approval is operating normally.