Mercado Pago incident

[Brazil] - Point: Decrease in Approved Payments

Major Resolved View vendor source →

Mercado Pago experienced a major incident on June 20, 2026 affecting Point and Brazil, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2026, 01:50 AM UTC
Resolved
Jun 20, 2026, 02:10 AM UTC
Duration
19m
Detected by Pingoru
Jun 20, 2026, 01:50 AM UTC

Affected components

PointBrazil

Update timeline

  1. identified Jun 20, 2026, 01:50 AM UTC

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

  2. resolved Jun 20, 2026, 02:10 AM UTC

    This incident has been resolved. Point payment approval is operating normally.