Mercado Pago incident

[Mexico] - Point : Increase in Rejected Payments

Resolved after 11 minutes, affecting Point and Mexico, on June 16, 2026.

identified Jun 16, 2026, 08:41 PM UTC

We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.

Started
Jun 16, 2026, 08:41 PM UTC
Resolved
Jun 16, 2026, 08:53 PM UTC
Duration
11m
Detected by Pingoru
Jun 16, 2026, 08:41 PM UTC

Affected components

PointMexico

Update timeline

  1. identified Jun 16, 2026, 08:41 PM UTC

    We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.

  2. resolved Jun 16, 2026, 08:53 PM UTC

    This incident has been resolved. Point payment approval is operating normally.

Your product runs on more than Mercado Pago

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →