Mercado Pago incident

[Mexico] - Point: Decrease in Approved Payments

Major Resolved View vendor source →

Mercado Pago experienced a major incident on June 11, 2026 affecting Point and Mexico, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 08:24 PM UTC
Resolved
Jun 11, 2026, 08:50 PM UTC
Duration
26m
Detected by Pingoru
Jun 11, 2026, 08:24 PM UTC

Affected components

PointMexico

Update timeline

  1. identified Jun 11, 2026, 08:24 PM UTC

    We are investigating a decrease in the approval rate for Point in-person transactions. Until we find the root cause, you might experience difficulties completing payments at Point devices. We will update as soon as possible.

  2. resolved Jun 11, 2026, 08:50 PM UTC

    This incident has been resolved. Point payment approval is operating normally.