Mercado Pago incident

[Brazil] - Point : Increase in Rejected Payments

Major Resolved View vendor source →

Mercado Pago experienced a major incident on June 5, 2026 affecting Point and Brazil, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 04:09 PM UTC
Resolved
Jun 05, 2026, 04:21 PM UTC
Duration
12m
Detected by Pingoru
Jun 05, 2026, 04:09 PM UTC

Affected components

PointBrazil

Update timeline

  1. identified Jun 05, 2026, 04:09 PM UTC

    We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.

  2. resolved Jun 05, 2026, 04:21 PM UTC

    This incident has been resolved. Point payment processing is operating normally.