Resolved after 19 minutes, affecting Point and Mexico, on June 4, 2026.
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
Affected components
PointMexico
Update timeline
- identified Jun 04, 2026, 11:40 PM UTC
We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.
- resolved Jun 04, 2026, 11:59 PM UTC
This incident has been resolved. Point payment approval is operating normally.
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