Mercado Pago incident

[Mexico] - Point : Increase in Rejected Payments

Major Resolved View vendor source →

Mercado Pago experienced a major incident on June 1, 2026 affecting Point and Mexico, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 01:06 PM UTC
Resolved
Jun 01, 2026, 01:38 PM UTC
Duration
32m
Detected by Pingoru
Jun 01, 2026, 01:06 PM UTC

Affected components

PointMexico

Update timeline

  1. identified Jun 01, 2026, 01:06 PM UTC

    We are investigating an increase in rejected payments for Point in-person transactions. Until we find the root cause, you might experience a higher-than-usual rejection rate when processing payments. We will update as soon as possible.

  2. resolved Jun 01, 2026, 01:38 PM UTC

    This incident has been resolved. Point payment approval is operating normally.