Mercado Pago experienced a major incident on May 31, 2026 affecting Colombia, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Colombia
Update timeline
- identified May 31, 2026, 04:32 PM UTC
We are investigating issues with Efecty payments in Colombia. You might experience difficulties completing payments using this payment method. We are working to identify the root cause and will provide updates as soon as possible.
- resolved May 31, 2026, 04:51 PM UTC
This incident has been resolved. Efecty payments in Colombia are operating normally.