Mercado Pago experienced a major incident on April 23, 2026 affecting Payment Processing, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Processing
Update timeline
- identified Apr 23, 2026, 06:19 AM UTC
The following payment methods are experiencing trouble in payment processing: MasterCard Debit, VISA Debit, ELO Debit (Stone). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
- resolved Apr 23, 2026, 06:42 AM UTC
This incident has been resolved.