Mercado Pago incident

BRAZIL - Contingencies

Resolved after 23 minutes, affecting Payment Processing, on April 23, 2026.

identified Apr 23, 2026, 06:19 AM UTC

The following payment methods are experiencing trouble in payment processing: MasterCard Debit, VISA Debit, ELO Debit (Stone). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

Started
Apr 23, 2026, 06:19 AM UTC
Resolved
Apr 23, 2026, 06:42 AM UTC
Duration
23m
Detected by Pingoru
Apr 23, 2026, 06:19 AM UTC

Affected components

Payment Processing

Update timeline

  1. identified Apr 23, 2026, 06:19 AM UTC

    The following payment methods are experiencing trouble in payment processing: MasterCard Debit, VISA Debit, ELO Debit (Stone). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

  2. resolved Apr 23, 2026, 06:42 AM UTC

    This incident has been resolved.

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