Mercado Pago experienced a major incident on April 23, 2026 affecting Payment Processing, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Processing
Update timeline
- identified Apr 23, 2026, 06:12 AM UTC
The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
- resolved Apr 23, 2026, 07:21 AM UTC
This incident has been resolved.