Mercado Pago incident

COLOMBIA - Contingencies

Resolved after 1 hour 5 minutes, affecting Payment Processing, on March 2, 2026.

identified Mar 02, 2026, 05:13 AM UTC

The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

Started
Mar 02, 2026, 05:13 AM UTC
Resolved
Mar 02, 2026, 06:18 AM UTC
Duration
1h 5m
Detected by Pingoru
Mar 02, 2026, 05:13 AM UTC

Affected components

Payment Processing

Update timeline

  1. identified Mar 02, 2026, 05:13 AM UTC

    The following payment methods are experiencing trouble in payment processing: VISA, MasterCard, American Express, Diners (Colombia). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

  2. resolved Mar 02, 2026, 06:18 AM UTC

    This incident has been resolved.

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