Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions

Major Resolved View vendor source →

Mercado Pago experienced a major incident on March 13, 2026 affecting Payment Processing, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2026, 07:02 PM UTC
Resolved
Mar 13, 2026, 07:39 PM UTC
Duration
37m
Detected by Pingoru
Mar 13, 2026, 07:02 PM UTC

Affected components

Payment Processing

Update timeline

  1. identified Mar 13, 2026, 07:02 PM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved Mar 13, 2026, 07:39 PM UTC

    This incident has been resolved.