Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions

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Resolved after 2 hours 42 minutes, affecting Payment Processing, on March 25, 2026.

identified Mar 25, 2026, 07:13 AM UTC

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Started
Mar 25, 2026, 07:13 AM UTC
Resolved
Mar 25, 2026, 09:55 AM UTC
Duration
2h 42m
Detected by Pingoru
Mar 25, 2026, 07:13 AM UTC

Affected components

Payment Processing

Update timeline

  1. identified Mar 25, 2026, 07:13 AM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved Mar 25, 2026, 09:55 AM UTC

    This incident has been resolved.

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