Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions

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Resolved after 7 hours 35 minutes, affecting Payment Processing, on March 26, 2026.

identified Mar 26, 2026, 07:45 PM UTC

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Started
Mar 26, 2026, 07:45 PM UTC
Resolved
Mar 27, 2026, 03:21 AM UTC
Duration
7h 35m
Detected by Pingoru
Mar 26, 2026, 07:45 PM UTC

Affected components

Payment Processing

Update timeline

  1. identified Mar 26, 2026, 07:45 PM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved Mar 27, 2026, 03:21 AM UTC

    This incident has been resolved.

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