Mercado Pago incident

BRAZIL - Contingencies

Resolved after 1 hour 15 minutes, affecting Payment Processing, on March 27, 2026.

identified Mar 27, 2026, 06:56 AM UTC

The following payment methods are experiencing trouble in payment processing: MasterCard Debit, VISA Debit, ELO Debit (Stone). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

Started
Mar 27, 2026, 06:56 AM UTC
Resolved
Mar 27, 2026, 08:12 AM UTC
Duration
1h 15m
Detected by Pingoru
Mar 27, 2026, 06:56 AM UTC

Affected components

Payment Processing

Update timeline

  1. identified Mar 27, 2026, 06:56 AM UTC

    The following payment methods are experiencing trouble in payment processing: MasterCard Debit, VISA Debit, ELO Debit (Stone). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.

  2. resolved Mar 27, 2026, 08:12 AM UTC

    This incident has been resolved.

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