Mercado Pago experienced a major incident on March 27, 2026 affecting Payment Processing, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Processing
Update timeline
- identified Mar 27, 2026, 06:56 AM UTC
The following payment methods are experiencing trouble in payment processing: MasterCard Debit, VISA Debit, ELO Debit (Stone). The payments are being received correctly and will be processed when the payment method is live again. Payments processed through binary mode will be rejected automatically.
- resolved Mar 27, 2026, 08:12 AM UTC
This incident has been resolved.