Mercado Pago incident
COLOMBIA - PSE - High error rate in APPROVAL of Bancolombia transactions
Mercado Pago experienced a major incident on March 27, 2026 affecting Payment Processing, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Processing
Update timeline
- identified Mar 27, 2026, 01:05 PM UTC
We are experiencing issues affecting the payment processing for payment method PSE (Colombia).
- resolved Mar 27, 2026, 01:27 PM UTC
This incident has been resolved.