Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions

Resolved after 23 minutes, affecting Payment Processing, on March 31, 2026.

identified Mar 31, 2026, 10:21 PM UTC

We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

Started
Mar 31, 2026, 10:21 PM UTC
Resolved
Mar 31, 2026, 10:45 PM UTC
Duration
23m
Detected by Pingoru
Mar 31, 2026, 10:21 PM UTC

Affected components

Payment Processing

Update timeline

  1. identified Mar 31, 2026, 10:21 PM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved Mar 31, 2026, 10:45 PM UTC

    This incident has been resolved.

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