Mercado Pago incident

COLOMBIA - PSE - High error rate in APPROVAL of Nequi transactions

Major Resolved View vendor source →

Mercado Pago experienced a major incident on April 9, 2026 affecting Payment Processing, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 09:40 PM UTC
Resolved
Apr 09, 2026, 10:06 PM UTC
Duration
26m
Detected by Pingoru
Apr 09, 2026, 09:40 PM UTC

Affected components

Payment Processing

Update timeline

  1. identified Apr 09, 2026, 09:40 PM UTC

    We are experiencing issues affecting the payment processing for payment method PSE (Colombia).

  2. resolved Apr 09, 2026, 10:06 PM UTC

    This incident has been resolved.